Yes. The main database with all the questions and explanations is on the CD-ROM and accessed every time a question is displayed.

First, make sure that all other programs, especially Microsoft Office, are closed when you install. Also deactivate any Anti-Virus and Crash protection software. It may be necessary to reboot the computer. Make sure you have at least 30MB of disk space available on your C: drive for proper Windows operation. It is also important to ensure that you have at least 16MB of RAM installed on your computer. If all this looks OK, then check Known/Reported Problems for matching symptoms and a resolution. If you cannot resolve your problem, note the exact text of the message and send an E-mail to support@exammaster.com, fax, or call the EXAM MASTER® Technical Support line at (302) 378-1036.

This will happen when there are more than five choices, and the correct answer is not one of the first five. There will be a flashing red message in the upper part of the screen (indicating total number of answers) and a scroll bar will enable you to see the additional answers.

Cur % Is the result, as a percentage, of the exam selected. #Q's Is the # of questions in the exam selected. Cur Dif Is the current difficulty level of the exam selected. Prv % Is the average result, as a percentage, of your last 7 exams. Avg Dif Is the average difficulty level of your last 7 exams.

You can only pause one exam at a time. If you cannot pause your current exam, the most likely reason is that you have previously paused an exam that you have not yet completed.

Only the EXAM MASTER® engine itself is loaded on your hard drive using approximately 10 MB. EXAM MASTER® will use additional space to track your examinations. All the data resides on the CD, and the CD must be in place for EXAM MASTER® to work. The installation script will check for disk space.

The following are the three most common problems that can occur with an unlock code:
1) The wrong product was selected.
2) A letter or number was incorrectly typed in the unlock code field, or there is an extra space somewhere.
3) The unlock code given was for a different version of EXAM MASTER® that is installed on your PC.

The Unlock Code that you were previously given, will only work for that machine. If Exam Master® is installed on a new machine, you will need a new Unlock Code. Please send an E-mail to unlock@exammaster.com with your Product Code and new Computer-ID# and your new Unlock Code will be returned. You may also fax this information to 302-378-1153, or call EXAM MASTER® Corporation for instructions on how to access your modules on the new computer.

The two systems do basically the same thing. The automatic system has the following advantages: it is faster and it will automatically unlock the products after disconnecting from the automated order system. The manual system requires that the unlock codes be typed into the system and unlocked one by one if multiple products are purchased.

Study points out the correct answer, and you can study whatever you want. Study mode is not timed or recorded. Review Mode is accessed via a tab on the Main Menu, and it allows Review of previous exams taken. Review points out the correct answer and your chosen answer. You can only see what was in the exam that was taken. Review also has 2 additional features. One that will let you see only those questions that were previously answered incorrectly. The other feature will allow Review of only those questions that were Marked during the exam.

Full examinations are defined by selecting a specified number of questions from different categories. Subject and Category examinations contain all the questions from that area and the program does not have as much work to do. Full examinations also search your previous 7 attempts for that examination in an effort to not duplicate a previous question. Full examinations also adjust the difficulty levels based on previous attempts. Having additional questions (more products) available on the system will speed up the full examination selection process. All examinations and study sessions have the questions presented in a random order.

Some questions cover several categories of information and are included in pool of questions for all of those categories. If a question gets randomly selected from a category early on, it will not be available to the later selected category. So, Exam Master® may not be able to fill the later category. You will however, be receiving a question that covers both categories but is scored in only one.

The Unlock Code that you were previously given, will only work for that machine. If Exam Master® is installed on a new machine, you will need a new Unlock Code. Please send an E-mail to unlock@exammaster.com with your Product Code and new Computer-ID# and your new Unlock Code will be returned. You may also fax this information to 302-378-1153, or call EXAM MASTER® Corporation for instructions on how to access your modules on the new computer.